ISE (Pty) Enterprises values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website, products, and services.
By accessing our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Full name
- Company name
- Contact number
- Email address
- Business address
- Inquiry details
- Purchase and service history
- Payment and billing information (when applicable)
We may also collect non-personal information such as browser type, IP address, device information, and website usage data for analytics and website improvement.
2. How We Use Your Information
Your information may be used for the following purposes:
- Responding to inquiries and customer support requests
- Processing quotations, orders, and service agreements
- Delivering products and technical services
- Managing maintenance and warranty support
- Sending business updates, service notices, and relevant communications
- Improving our website functionality and customer experience
- Complying with legal and regulatory requirements
3. Information Sharing
ISE (Pty) Enterprises does not sell, rent, or trade your personal information to third parties.
We may share information only when necessary with:
- Authorized service providers
- Logistics and delivery partners
- Payment processing providers
- International brand partners for warranty and technical support
- Government agencies when legally required
All shared information is handled with confidentiality and appropriate protection.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve browsing experience, analyze website traffic, and enhance website performance.
Users may choose to disable cookies through browser settings, although some website features may be affected.
6. Data Retention
We retain personal information only for as long as necessary to fulfill business purposes, legal obligations, and service requirements.
After this period, data is securely deleted or anonymized where appropriate.
7. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate or incomplete data
- Request deletion of your information where legally permitted
- Withdraw consent for certain communications
Requests may be submitted through our official contact channels.
8. Third-Party Links
Our website may contain links to third-party websites or partner brands. ISE (Pty) Enterprises is not responsible for the privacy practices or content of those external websites.
9. Updates to This Policy
We reserve the right to update this Privacy Policy at any time to reflect legal, operational, or service changes. Updated versions will be posted on this page
10. Contact Information
For privacy-related concerns or requests, please contact:
ISE (Pty) Enterprises
Email: ise@ise.ph
Phone: (63)(2) 740-7619 / 741-2489 / 712-9740
Office Address: 1325 G. Araneta Avenue, Sta. Mesa Hts. Quezon City, Philippines 1114
By using our website, you acknowledge and accept this Privacy Policy.